Last updated: October 2026 · These general terms apply to quotations and orders unless a signed contract or proforma invoice states otherwise.
1. Who you are buying from
HANTAO POWER — Shenzhen Hantao Industrial Co., Ltd., Heyuan, Guangdong, China. "We/Us" means the seller; "You" means the buyer.
2. Quotations and prices
- Quotations are valid for 15 days unless a different validity is stated on the quotation.
- Prices are quoted FOB, CIF or CFR per Incoterms® 2020, as stated on each quotation. Destination duties and taxes are the buyer's responsibility.
- Website price figures are reference prices — the binding price is the one on your proforma invoice (PI).
- If raw-material prices (lead, plastic, freight) move sharply before order confirmation, we will discuss a price adjustment with you before producing — never after.
3. Orders and minimum quantities
- An order is confirmed when you sign/accept the PI and the deposit is received.
- Minimum order quantity (MOQ) applies per model as stated on the quotation; mixed models can share one container.
- For OEM / private-label orders, production starts only after written artwork approval.
4. Payment
- Standard terms: 30% T/T deposit, 70% before shipment (or against a copy of the bill of lading for established customers).
- L/C at sight is welcome for larger orders, subject to bank confirmation.
- Bank details appear only on our official proforma invoice. We will never change bank details by email, chat or phone without a signed confirmation and a verification call. If you receive a message claiming our account has changed — stop and contact us through the website chat.
- All bank charges outside China are the buyer's responsibility.
5. Production and lead time
Standard lead time is 15–25 days after deposit and artwork approval (longer for OPzS/OPzV and mixed containers). If a delay becomes likely, we inform you before the agreed shipment date with a new schedule.
6. Packing and shipping
- Export cartons on heat-treated pallets, corner protection, shrink wrap; OEM cartons available.
- Loading is supervised and photographed; loading photos are sent to you before departure.
- Export documents: commercial invoice, packing list, certificate of origin, MSDS, and dangerous-goods declaration where applicable (UN 2794 / UN 2800).
7. Inspection
- Every batch is checked before shipment: capacity/discharge test, high-rate (CCA) test, terminal and leak inspection, visual and weight checks, carton audit.
- Third-party inspection (SGS, BV, Intertek or your agent) is welcome at your cost; we will cooperate fully.
8. Warranty
- Warranty period: 12 months from the bill-of-lading date for standard automotive and VRLA ranges; longer terms for solar gel and OPzS as stated on the PI.
- Warranty covers manufacturing defects. It does not cover damage from incorrect charging, deep discharge, physical damage, or storage beyond six months without recharge.
- Claims: send photos/videos, the battery's batch code and a short description within 30 days of arrival (or of discovering the defect). We respond within 5 working days.
9. Claims and liability
For valid claims we will, at our option, replace the defective units in the next shipment or issue a credit note. Our liability is limited to the invoice value of the defective goods and excludes consequential damages, loss of profit or third-party claims. Shortage or transport damage must be noted on the delivery receipt and reported to the carrier.
10. Force majeure
Neither party is liable for delays caused by events beyond reasonable control — natural disasters, port closures, epidemics, war, export restrictions or freight-market disruption. Affected obligations are suspended for the duration of the event, and either party may renegotiate the schedule.
11. Intellectual property
When you supply your own brand, labels or artwork for OEM production, you confirm that you own or are licensed to use them, and you indemnify us against third-party claims relating to them. We never sell your artwork or brand to other customers.
12. Governing law and disputes
These terms are governed by the laws of the People's Republic of China. We will always try to solve problems by discussion first; unresolved disputes go to arbitration in Shenzhen, China, in English, under the rules of the Shenzhen Court of International Arbitration (SCIA). Nothing here prevents you from using your rights under mandatory consumer-protection or import regulations in your own market.
13. Language
These terms are published in English. If they are translated, the English version prevails.
